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M6.Net  Weekly  News     March 03, 2004



Michael Guilfoyle
Director

  Welcome
  The Server DINGO has successfully been moved to a new Windows 2003 server. This means we are not fitted out to easily upgrade our servers without interruption to clients. Javier will also start working on a version of the same script to move one client from a server to another server. This will help us move accounts that grow very large to servers that have very little load in order to easily balance resources. Previously we would have to do this manually and it would take many hours.

Aaron had just hooked his design up to the a copy of the actual control panel. We are about to redesign and redevelop the interface for the file manager and reseller pages. We're not far away now from getting rid of the old and 'out-dated' looking control panel interface that we have now.

In relation to interface design take a look at http://www.windsorinterfaces.com/ This is an M6.Net client site producing some very useful and very innovative software tools to view photos, manage notes and manage large amounts of data on very small PDA screens.



Sanjay Sharma
General Manager
  Operations
  We are glad to learn that first server move was almost seamless, with minor glitches here and there. Javier will concentrate on improving those tool and scripts developed, which will allow us to make the transfer of accounts from one server to another completely seamless.

This week I will concentrate on updating and reviewing our growth model and plans, which has helped us keeping the track of our growth and utilizing the resource efficiently. Further accuracy and update in our growth model and plans will certainly allow us to serve you better.


Chinthaka Wickramaratna
Network Administrator
  Network Administration
  Javier and I have been busy working on perfecting the server move scripts and we now have finally started moving old servers to new Windows 2003 servers.

There were quite a few disk space issues on some of the older servers but I have managed to clean up a fair amount of space. This disk space issue will be resolved permanently, once we have moved all old servers to the new ones.


Matt
Technical Support Manager
  Support and Customer Service
 

This week I will be focusing on reducing the Support Response times.

We have implemented a revised Internal Support report that will help us to manage support more efficiently.



Javier
Lead Developer
  Development and New Technology
  This week I'm working on server transfer and the new report for the support team. We met some problems in database restore and finally we found a way to overcome it.
For the new report, I need to perfect some SQL queries to generate it as Sanjay and Michael have come up with some very difficult queries to give some very detailed and specific analysis queries of what is happening with the support..

M6.Net  Always On. Always Performing. Always Hosting.

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