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M6.Net Weekly News July 20 2005 |
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Welcome | |
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I am deep into network operations. Going over the project plans for a
revamp of all our Monitoring, Maintenance and Management. This is
where we are doing a complete overhaul of how we run things in the
backend. This wont mean any disruptions to you. Just a more
efficient operation which will allow us to provide greater service,
reliability and flexibility. These changes will allow us to bring on the new products I had planned out two months ago. I am working hard and fast to get all this underway before the 05/06 busy season starts in October. |
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Network Administration |
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This week I have been working on some
Internal Documentation and making sure our
inventories are up to date. One of our mail
servers was blacklisted early this week
however the issue is now resolved. I have
also been doing some IIS cleanups on older
servers and tweaking the configuration of
our new monitoring software.
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![]() Josh McDougall Support Coordinator |
Support and Customer Service | |
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This week I have been
working on some ways we can improve communication
within M6.net and also to you our customers. Matt
has also just finished documentation on the main
problems customers have and how to fix them. This
will help new staff to climb the steep learning
curve that web hosting support requires.
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![]() Michael Nordling Chief Software Engineer |
Development and New Technology | |
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Hi everyone, we have started to work on
the documentation for the control panel now, or should I say help
text. We are trying to make it as easy as possible to use for
everyone without having to read lengthy help text, but still there
are functionality that we will write some help for. Daniel will be
working on the help.
Javier and Ananth are still working on the control panel fixing a few remaining bugs and reorganizing some dialogs to make everything easier to use. |
M6.Net Always On. Always Performing. Always Hosting.
http://www.m6.net/ : Control Panel : http://www.copanel.com/ Past Newsletters: http://www.m6.net/newsletter
